No. A plan attorney, after providing you with a free consultation may determine that your particular legal issue does not warrant any further action. If you disagree with the plan attorney, feel free to call Complete Legal Plan for another attorney referral for another legal opinion. You may do this as often as you like. In other cases, the law firm or attorney you were referred to may simply be too busy to give your situation the proper attention it deserves. If this happens, they have been instructed to have you call Complete Legal Plan for a new referral.

Yes they can. Upon completion of a free consultation, you and your attorney may decide to proceed with further legal action. This could require a substantial amount of hours being spent on your case by your plan attorney. If such a situation arises, your plan attorney may ask for a retainer based on the estimated number of hours he or she thinks the case will take. As a plan member the retainer will be calculated using the rate of $125.00 per hour, or 40% off the attorney’s usual and customary hourly rate, whichever is greater.

The services of your attorney can not be used to adversely affect your employer, the referral-member or agent who sold you this program or Complete Legal Plan and/or any of its subsidiaries or affiliates..

Complete Legal Plan will handle all customer service and administrative functions with support of a legal team. New members will receive a welcome call outlining the benefits, terms and conditions of the legal plan to ensure they are clear on how to access benefits and process claims.